Frequently Asked Questions
Selling your car shouldn't be stressful. That's why we've answered some of our common questions below. If you need more information, don't hesitate to reach out—we're here to help!
General Questions
What types of cars do you buy?
We typically purchase cars from 2016 onwards with under 100,000 miles. But don't be discouraged if your car doesn't fit this exact description. We consider a wide range of vehicles, so it's always worth getting a free valuation—you might be surprised!
How Does the Online Valuation Work?
Our advanced online tool provides an instant estimate of your car's value based on real-time market data. Simply input your car's details, including make, model, year, mileage, and condition, to receive a competitive offer within seconds.
Is the Online Valuation Guaranteed?
While our online valuation tool provides a strong estimate based on current market data, it's important to understand that it's not a guaranteed offer. The final price will depend on a physical inspection of your car.
We strive for transparency throughout the process. If your car's condition matches the information you provided, you can expect a final offer close to or even exceeding the online valuation. However, if there are discrepancies between the online description and the actual vehicle, this may affect the final offer.
Our team will always be upfront about any adjustments to the offer and provide clear explanations. Ultimately, the decision to sell is entirely yours.
What Happens After I Accept The Offer?
Once you accept our online valuation, the next step is to schedule a convenient appointment at our dealership. Our team will perform a quick inspection to verify the vehicle's condition and confirm your final offer.
Do I Need to Make an Appointment to Sell My Car?
Yes, scheduling an appointment is essential for a smooth selling process. It allows our team to prepare for your visit and dedicate the necessary time to your car. We offer flexible appointment times to accommodate your schedule.
How Long Does the Entire Process Take?
Experience a fast and efficient car-selling process. From receiving your online valuation to getting paid, you can complete the entire process in as little as 24 hours. Our appointments are quick and easy, typically taking less than 30 minutes.
Payment and Offers
Is the Offer I Receive Final?
Yes, the offer you receive after our inspection is the final offer. We believe in transparency and fairness, so you can be confident that you're getting a fair price based on your car's condition.
Can I Negotiate the Offer?
Our offers are carefully calculated based on extensive market data and a thorough inspection of your vehicle. This ensures you receive a fair and competitive price. While direct negotiation isn't typically possible, we encourage open communication. If you have any questions or concerns about the valuation, please feel free to discuss them with our team during your appointment.
Requirements and Conditions
What Documents Do I Need to Bring?
To ensure a smooth transaction, please bring the following documents to your appointment:
- Car title
- Vehicle registration
- Any relevant maintenance records
Having these documents readily available will help us process your sale efficiently.
Are There Any Conditions to the Valuation?
Yes, there are a few conditions to be aware of. Our online valuation is based on the information you provide about your car's condition. However, the final offer will be determined after a thorough inspection by our team. If there are any discrepancies between the information you provided and the actual condition of the car, this could affect the final offer.